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Avoiding Mistakes and Exposing Preconceptions: The Importance of RPA Pilots

Avoiding Mistakes and Exposing Preconceptions: The Importance of RPA Pilots

The AI&IA Network shares an article, which shows why an RPA pilot is important to implement. Read the complete article here for free:

Part I: Report on Cognitive Virtual Agents at SEB Bank

Part I: Report on Cognitive Virtual Agents at SEB Bank

In part I of this report, the authors Professor Mary Lacity, Professor Leslie Willcocks, and Andrew Craig examine how IPsoft’s cognitive virtual agent (CVA) called Amelia is being deployed at SEB, a leading Nordic corporate bank. CVAs like Amelia are software platforms designed to perform like a human service agent using natural language interactions. Read part I of the report here for free:

Article "Data first, automation second" + Interview with Nordea Bank

Article "Data first, automation second" + Interview with Nordea Bank

SSON published an article on the importance of data for automation projects and an expert interview with Tuomo Sievilä, Strategic Partner and Robotic Process Automation Concept Owner at Nordea Bank, that you can both download here for free: