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AI & RPA Event Series Attendees

AI & RPA Event Series Attendees

Download the Attendee List from our AI&RPA events in 2017 to get an idea of who you can meet at Cognitive Automation 2018!
Cognitive Automation Attendee Profile

Cognitive Automation Attendee Profile

Download the Attendee Profile to get a better idea of who you can meet at Cognitive Automation in January 2018. Inside you'll learn:

  • Attendee Seniority
  • Job Function
  • Industries represented
  • Maturity of Automation Programs
  • Companies who attended our AI &RPA Series in 2017
Expert interviews on how to implement Automation

Expert interviews on how to implement Automation

What are challenges to overcome while implementing AI, the best practices for AI vendor selection, and how long does it take to prototype an idea? Find out how Zurich insurance managed these questions and more in these expert interviews with Gero Gunkel, Cognitive Automation Program Manager at Zurich, and Philipp Taha, Project Manager - Business Development, Global Corporate International Operations at Zurich. Download the expert interviews here for free:

Sponsorship Portfolio

Sponsorship Portfolio

Download the Cognitive Automation Sponsorship Prospectus to find out how you can benefit from our curated expert platform.

Inside you'll learn:

  • Event at a glance: About the event, Key topic areas, Presenters this year
  • What our end-users and vendor attendees say about our AI & RPA event series
  • Why you need to be at Cognitive Automation 2018
  • Seniority, Job Function, Industries, and Automation Program Maturity of Attendees
  • Challenge Areas and Solution Urgency
  • Partnership Opportunities & Portfolio

Part II: Report on Cognitive Virtual Agents at SEB Bank

Part II: Report on Cognitive Virtual Agents at SEB Bank

“The bank’s deployment provides a strong example of the productivity improvements that can be achieved by combining cognitive and autonomic solutions. It highlights the potential of integrating digital labor, autonomics, people, processes and technology into a single system that increases performance levels.”

The authors Professor Mary Lacity, Professor Leslie Willcocks, and Andrew Craig examine how IPsoft’s cognitive virtual agent (CVA), Amelia, is being deployed at SEB, a leading Nordic corporate bank. CVAs like Amelia are software platforms designed to perform like a human service agent using natural language interactions.

  • Decide optimal time to escalate calls to humans
  • Design the machine’s training program
  • Since cognitive automation tools are trained (not programmed), compare training to human training in order to set expectations
  • Gain C-suite support without overselling
  • Invite customers to try the automation, but keep other channels open
  • Envision, communicate and deliver value to employees
  • Assess employee performance based on service quality, not productivity

Read Part II of the report here for free:

2 for 1 Article and Infographic: Robots are here to stay, resistance is futile

2 for 1 Article and Infographic: Robots are here to stay, resistance is futile

The floodgates have been opened: Intelligent automation is being steadily and exponentially integrated into technology platforms, systems, and solutions that have already played a significant role in developing enterprise performance.

This week is 2 for 1: SSON is sharing an article to help you understand the long-term impact of this technology, and an infographic to visualize the current stage of development with facts and figures, which you can download for free from our site:

Robots Are Coming: 7 Reasons Why Resistance is Futile

Robots Are Coming: 7 Reasons Why Resistance is Futile

The floodgates have been opened: Intelligent automation is being steadily and exponentially integrated into technology platforms, systems, and solutions that have already played a significant role in developing enterprise performance.

SSON is sharing their exclusive infographic to help you understand the long-term impact of this technology, and visualize the current stage of development with facts and figures, which you can download for free from our site: